Surprisingly it was amidst the confusion of war, that the Citizens’ Advice Bureau was born. Four days after Britain declared war on Germany in 1939, the CAB was setup to help people trace missing servicemen and re-house families bombed out of their homes. Now it is an important organization within our community that helps people navigate the minefield of government departments and the law.
I am warmly greeted by Sarah Bellows who is the volunteer manager
As I arrive at the offices in All Saints Passage, Huntingdon I am warmly greeted by Sarah Bellows who is the volunteer manager.
Sarah is interviewing today for Gateway Assessors who are the first point of contact for clients. Their main task is to identify the nature of the client’s problem. ‘Often we can help people just by giving them some information. We can often empower people to help themselves but if their problem is more complicated then they will be passed to a fully trained experienced advisor. At this stage the Gateway advisor will make sure that the qualified advisor has a full brief of the situation before their meeting with the client so that they can prepare.’ Continue reading
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